How does a tankless water heater work?
When you open a hot tap, cold water flows into the unit, a flow sensor detects it, and a gas burner or electric element heats the water to the set temperature as it passes through a heat exchanger. When the tap closes, heating stops. That is how a DOE Building America guide describes it, and it is why tankless units avoid the standby heat loss of a storage tank.
Each unit needs a minimum flow, 0.4 to 0.9 gallons per minute per the DOE guide, before it fires, so a thin trickle may run cold. Because there is no tank to corrode, DOE says tankless water heaters can last more than 20 years, compared with 10 to 15 years for most tanks.
How much does a tankless water heater cost?
HomeGuide's 2026 range is $1,400 to $5,600 installed; Angi's 2026 average is $2,631 within a $1,400 to $3,897 range. Both are national. Converting from a tank costs more than replacing a tankless unit, because the plumber may need to run a larger gas line ($350 to $750 per HomeGuide), add new venting ($500 to $1,500 if none exists) or add an electrical circuit. SMUD does not list a rebate for gas tankless units.
What size tankless water heater do I need?
Tankless units are sized by flow rate in gallons per minute (gpm) at a given temperature rise, not by gallons stored. The DOE guide's method: add up the flow of the fixtures you might run at once, then find how many degrees the unit must raise the coldest incoming water. Typical flows from the guide are 2.5 gpm for a shower, 2.5 for a kitchen sink, 2.4 to 4.0 for a bathtub and 1.9 for a dishwasher.
In the guide's example, 65°F incoming water heated to 105°F for one 2.0 gpm shower needs a 40°F rise at 2.0 gpm. Two showers plus a kitchen sink would need roughly 7.5 gpm at your required rise. DOE's Energy Saver guide notes that homes using hot water in several places at once may need two or more tankless units.
Is a tankless water heater worth it?
For gas, DOE says tankless units can be 24% to 34% more efficient than storage tanks in homes that use 41 gallons or less of hot water a day, and 8% to 14% more efficient in homes using about 86 gallons a day. For electric, the DOE guide says an electric tankless unit could save about 12% at best compared with an electric tank. Gas tankless units draw a lot of fuel at once, so the in-house gas line usually needs to be 3/4 inch, and the line from the meter may need upsizing.
How hard is the water in Sacramento-area cities?
Hard water is the main maintenance issue for tankless units. Minerals form scale inside the heat exchanger, which restricts flow and can shorten the unit's life, according to the DOE guide. It says manufacturers recommend flushing anywhere from twice a year to once every three years, and some require a water softener when hardness exceeds 8 to 14 grains per gallon (136 to 239 mg/L).
The table below lists total hardness from each local supplier's latest Consumer Confidence Report. Surface water from Folsom Lake and the rivers is soft to moderately hard, while some well water tops 200 mg/L. Sacramento Suburban Water District notes that groundwater tends to be harder than river water, and that hardness can shift through the year as the mix of sources changes.
How do you flush a tankless water heater?
Follow your model's manual. Descaling usually means closing the unit's service valves and circulating the manufacturer's descaling solution through the heat exchanger, then flushing with clean water. If your unit has no service valves, a plumber can add them. HomeGuide puts professional tankless maintenance at $75 to $300 nationally.
| Supplier or system | Total hardness (mg/L) | Source water in report | Report |
|---|---|---|---|
| City of Sacramento | 83 system average; 34 American River plant; 63 Sacramento River plant; 15–154 wells | About 80% river water, 20% wells | 2025 CCR |
| Sacramento Suburban Water District, North Service Area | 82–240 wells (average 120); 17 purchased surface water | Wells plus San Juan surface water | 2025 CCR |
| Sacramento Suburban Water District, South Service Area | 51–280 wells (average 130); 34–63 purchased surface water | Wells plus City of Sacramento water | 2025 CCR |
| City of Roseville | 26 Folsom Lake water; 31–280 wells (average 95) | Surface water and wells | 2025 report |
| Placer County Water Agency, Foothill/Sunset | 18.6–24.9 (average 21.75) | Mostly surface water | 2025 CCR |
| El Dorado Irrigation District, Main System | 10–14 (average 13) | Treated surface water | 2025 report |
| City of Folsom | 23–33 (average 26.5) | Folsom Lake surface water | 2025 report |
| San Juan Water District | 17 | Folsom Lake surface water | 2025 CCR |
| Citrus Heights Water District | 100–170 wells (average 137.5); most supply is San Juan surface water | About 94% surface water, 6% wells | 2025 CCR |
| Fair Oaks Water District | 48–120 wells (average 84.5); most supply is San Juan surface water | About 88% surface water, 12% wells | 2025 CCR |
| Carmichael Water District | 25 river water (fall and winter); 53–210 with wells (average 121) | About 70% American River, 30% wells | 2025 CCR |
| Sacramento County Water Agency, Central/South | 47–62 surface water (average 55); 9.1–160 wells (average 44) | Surface water blended with wells | 2025 report |
| Elk Grove Water District, Service Area 1 | 62–240 (average 141) | Local wells | 2025 CCR |
| Golden State Water, Cordova system | 25–270 (average 75) | Wells and treated surface water | 2025 CCR |
| City of Davis | 61–510 (weighted average 72) | Sacramento River surface water plus wells | 2025 report |
| City of Woodland | 58–87 (average 69.4) | Sacramento River water, wells as backup | 2025 report |
| City of West Sacramento | 17.1–180 (average 47) | Sacramento River | 2024 CCR (latest posted) |
| City of Lincoln | 18.6–24.9 PCWA surface water; 76–100 city wells (average 85) | PCWA surface water plus city wells | 2025 report |
| California American Water, Antelope | 75–130 (average 105) | Wells plus purchased surface water | 2025 report |
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Frequently asked questions
Does a tankless water heater need a bigger gas line?
How often should a tankless water heater be flushed?
What size tankless water heater does a family need?
Sources
- Measure Guideline: Transitioning to a Tankless Water Heater (Building America, 2012) — U.S. Department of Energy / IBACOS
- Energy Saver Guide: Tips on Saving Money and Energy in Your Home (2022) — U.S. Department of Energy
- How much does water heater installation or replacement cost? (2026) — HomeGuide
- How much does water heater repair cost? (2025–2026) — HomeGuide
- How Much Does a Tankless Water Heater Cost? [2026 Data] — Angi
- Appliance rebates: heat pump water heater (rebate table, program requirements, median installation costs) — SMUD
- Hardness of Water — U.S. Geological Survey, Water Science School
- Hard Water — Sacramento Suburban Water District
- 2025 Consumer Confidence Report — City of Sacramento Department of Utilities
- 2025 Consumer Confidence Report (North and South Service Areas) — Sacramento Suburban Water District
- 2025 Water Quality Report — City of Roseville Environmental Utilities
- 2025 Consumer Confidence Report: Foothill/Sunset system — Placer County Water Agency
- 2025 Water Quality Report (Main System) — El Dorado Irrigation District
- 2025 Water Quality Report — City of Folsom
- 2025 Consumer Confidence Report — San Juan Water District
- 2025 Consumer Confidence Report (joint report with San Juan Water District) — Citrus Heights Water District
- 2025 Consumer Confidence Report (joint report with San Juan Water District) — Fair Oaks Water District
- 2025 Consumer Confidence Report — Carmichael Water District
- 2025 Water Quality Report: Central/South Service Area — Sacramento County Water Agency
- 2025 Consumer Confidence Report — Elk Grove Water District
- Cordova System Consumer Confidence Report (2025 data) — Golden State Water Company
- 2025 Water Quality Report — City of Davis
- 2025 Annual Water Quality Report — City of Woodland
- 2024 Water Quality Consumer Confidence Report — City of West Sacramento
- 2025 Water Quality Report — City of Lincoln
- 2025 Annual Water Quality Report: Antelope — California American Water